📲 Government Guide

Nagarik App — How to Register & Use It

The Nagarik App puts many government services and documents on your phone. Here is how to register and what you can do with it.

नागरिक एप दर्ता गर्ने र सरकारी सेवा तथा कागजात प्रयोग गर्ने तरिका।

📅 Updated Shrawan 2083 (Jul 2026)🇳🇵 Nepal⏱️ 4 min read

The Nagarik App (नागरिक एप) is the Government of Nepal's official mobile app that brings government services and personal documents into one place — from PAN and National ID to insurance, CIT, EPF and more. It is issued by the Department of Information Technology.

Download only the official app from the Google Play Store or Apple App Store (publisher: Government of Nepal). Avoid copycat apps.

How to Register

  1. Download the Nagarik App from the official app store.
  2. Create an account with your mobile number and set a secure password.
  3. Verify your identity using your citizenship details (and other verification the app requests).
  4. Set your MPIN for secure login.
  5. Log in and start linking your documents and services.

What You Can Do

💡 Keep your citizenship, PAN and other details consistent across services so they link correctly inside the app. Never share your password or MPIN with anyone.

Trouble Registering?

If verification fails, check that the details you enter match your official documents exactly (spelling, dates, numbers). Consistent data is the most common fix for registration problems.

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Frequently Asked Questions

How do I register on the Nagarik App?
Download the official Nagarik App from the Play Store or App Store, create an account with your mobile number and password, verify your identity using your citizenship details, set your MPIN, and log in to start linking documents and services.
What is the Nagarik App used for?
It is the Government of Nepal's official app to access government services and personal documents in one place — such as PAN, National ID, driving licence, insurance, CIT, EPF and social security where integrated.
Why is my Nagarik App verification failing?
The most common cause is a mismatch between the details you enter and your official documents. Make sure your name spelling, dates and numbers exactly match your citizenship and other records.
Is the Nagarik App free and official?
Yes. The Nagarik App is the Government of Nepal's official app and is free. Only download it from the official Play Store or App Store listing published by the Government of Nepal, and never share your password or MPIN.